MedAstrixby Astrix
HIPAA-eligible infrastructure · Signed BAA with every clinic

Your clinic's whole operation.
One system.

MedAstrix answers the phone, books the visit, drafts the clinical note, checks the coverage, and follows up on what was promised — end to end, for healthcare clinics, under one signed Business Associate Agreement.

Book an onboarding callSee what it runs

We set up your account with you on a short call. Patient-data features unlock once your BAA is signed.

The platform

Not another tool to bolt on.

Most clinics run a phone system, a scheduler, a scribe, an eligibility portal, a CRM and a spreadsheet of things somebody promised to call back about. Six logins, six vendors, six places for a patient to fall through. MedAstrix is one system that does the whole sequence, so nothing has to be handed between them.

The phone
Every call answered, at any hour
A voice agent that holds a real conversation — takes the reason for calling, finds the right provider, and books into your live calendar. Never a voicemail, never a hold queue, never “our office is currently closed.”
The calendar
Booking that resolves to a real slot
Provider and practice are resolved on our server against your true availability, never left to the model's judgment. A booking that exists in MedAstrix exists in your schedule.
The chart
The note is drafted before you've left the room
Record the consultation and the note is transcribed and drafted into your template while you're still with the patient. You review it against the original audio and transcript, then sign. The moment you sign, the recording and transcript are deleted — the signed note is the record.
The coverage
Eligibility and claim status, inside the same system as the booking
Coverage checks and claim status run against the visit they belong to — no separate portal, no re-keying a member ID into somebody else's website. You connect your own clearinghouse account, so you keep your rates and your payer relationships, and nothing about your billing is hostage to us.
The prescription
Coming shortly
E-prescribing, built in
Send prescriptions from the same screen where the note was written — no second system, no re-entering the patient you're already looking at.
The labs
Coming shortly
Orders and results, in the chart
Lab ordering and result return, landing on the patient record rather than in a fax tray.
The follow-through
The callback nobody remembers is the one that costs you
When the agent promises something — a callback, a form, a prescription question passed on — it is recorded as an open commitment and stays open until somebody actually tells the patient. Not until the task was done. Until the patient was told.
Your practice's own shape
Templates and automations you write yourself
Build note templates from our clinical catalogue or write your own sections. Set the automations your front desk actually runs. Nothing here is a generic script wearing your logo.

Getting started

How it works

  1. 1

    Book a call with us

    We walk through how your practice runs, set up your account, and invite you to it. No card.

  2. 2

    Sign your Business Associate Agreement

    Nothing touches patient data before this is signed. That gate is absolute and it is enforced in the software, not in a policy document.

  3. 3

    Test your agent, then go live

    Call it yourself first. Listen to it. Publish it when it sounds like your practice.

Trust

Security & HIPAA

Built for healthcare from the ground up, not retrofitted onto something that wasn't.

  • A signed BAA with every clinic. No patient-data feature unlocks before it exists. The gate is in the code path, not the onboarding checklist.

  • HIPAA-eligible AWS infrastructure. Private subnets, no publicly reachable database, HIPAA-covered services only for anything that touches PHI.

  • Encryption and per-tenant isolation. One clinic's records are unreachable from another clinic's session — enforced at the database, not by application logic that could be bypassed.

  • Every PHI access is logged, and the log comes first. If the audit record can't be written, the read doesn't happen. Access you can't account for is access we don't allow.

  • Recordings are deleted at signature. The consultation audio exists to help you check the draft. Once the note is signed, it's gone.

Read the Privacy Policy →

And growing

The system keeps taking work off your desk.

Every quarter, something that used to need its own login stops needing one. E-prescribing from the chart. Lab orders and results on the patient record. Coverage checks against the visit they belong to. Same chart, same login, same BAA.

And what you connect stays yours — your clearinghouse account, your payer relationships, your rates. Growing with us has never meant handing anything over.

Ready to run the whole thing in one place?

Book a time with us — we set up your account with you, and the patient-data features unlock the moment your BAA is signed.

Book a time